The third addon seemed boring: captures chats when agents are offline. But instead of a cold “Leave a message” form, it used the customer’s browsing history to auto-fill their product and question. Then it slotted the conversation back into the live chat timeline when Maya returned, complete with a one-click “Reply via email or chat” toggle.
No more lost leads.
One customer replied: “Are you psychic?” Maya smiled. First time in weeks. codychat addons
Since “CodyChat” typically refers to a customer support live chat system (used on websites), here’s a short, engaging story about a user who unlocks its potential through addons. The Support Agent Who Rebuilt Her Day The third addon seemed boring: captures chats when