When you run a virtual desktop, your computer is doing double duty. It is rendering the operating system on a server miles away and then streaming it to you like a movie. If you try to run Zoom inside that virtual machine, the server tries to encode your video, then your local device tries to re-encode it. The result is a "double encoding" nightmare.
Tech Systems Lead with 10+ years in End-User Computing. Passionate about making virtual desktops feel real.
It allows your local thin client or laptop to handle the video encoding/decoding while the virtual desktop simply manages the meeting controls.