It doesn’t.
Neither am I. It’s not a moral failing; it’s a physiological one. When we communicate face-to-face, our brains process tone, pace, micro-expressions, and physical context. Online, we strip away 93% of that signal and expect the remaining 7% (the text) to carry the same weight. read communicating well: a fundamental toolkit online
So, the next time you feel your pulse spike at a Slack message, close the laptop. Take a breath. Apply the Charitable Assumption. And remember: the person on the other side of that screen is just as overwhelmed, just as tired, and just as desperate to be understood as you are. It doesn’t